Shopify migration services: from WooCommerce, Magento, BigCommerce or a custom platform
We move D2C stores to Shopify for brands in India, the US, the UK and the UAE. Here is which platforms we migrate from, what moves and what cannot, how we protect your search traffic, and how we quote.
- 100+Shopify stores built
- Shopify-onlyD2C agency
- 2 daysAudit and proposal (working days)
- 30 daysPost-launch support
Platforms we migrate from
Short answer: We migrate from WooCommerce, Magento, BigCommerce, OpenCart and custom or legacy platforms. Each has its own things to check first, and we scope them in a free audit.
| Platform | What we check first |
|---|---|
| WooCommerce | Plugins and custom code, products with more than 3 options, Yoast or Rank Math SEO fields, and URL changes such as /product/ to /products/. |
| Magento | Catalog size, custom extensions, multiple store views and URL rewrites. |
| BigCommerce | Product options and custom fields, URL structure and the apps that need replacing. |
| OpenCart | Extensions and custom modules, product options and URL structure. |
| Custom or legacy platforms | Export formats, database access and custom features, then a mapping to Shopify's data model. |
Read more about our WooCommerce to Shopify migration service and our Magento to Shopify migration. Not sure whether to leave WooCommerce? Our WooCommerce vs Shopify guide compares both platforms.
What gets migrated
Short answer: Products, customers, orders, pages, blog posts and SEO fields can all move, but each in its own way. Orders need a migration app or the API, and passwords cannot move at all.
| Data | How it can move to Shopify | What to know |
|---|---|---|
| Products and variants | Product CSV import or a migration app. | Shopify allows up to 3 options per product, and image links must be public https URLs while the old site is live. |
| Customers | Customer CSV import, a migration app or the Customer API. | Customer passwords cannot be migrated. Customers are invited to create a new password. |
| Historical orders | A migration app, the Order API or the Transaction API. | Shopify's own CSV import does not cover orders. Import products first, then customers, then orders. |
| Pages and blog posts | A migration app, or the Page, Blog and Article APIs. | Complex layouts are rebuilt with Shopify sections rather than copied. |
| Gift cards and store credit | A migration app or the GiftCard API. | Balances need careful checking before launch. |
| SEO titles, descriptions and URLs | Moved into Shopify's SEO fields, with old URLs mapped to 301 redirects. | See the SEO section below. |
| Theme, apps and integrations | Rebuilt on Shopify, not copied. | Payments, email, reviews, shipping and analytics tools are replaced with Shopify apps or built-in features. |
Based on Shopify's guide to migrating to Shopify, its customer import page and its product CSV page, checked 13 October 2026. Shopify updates these guides, so we confirm the current steps at the start of each project.
Our process
Short answer: We audit, export, build on Shopify, import, redirect and then switch the domain, with your current store live until the switch.
Audit and plan
We review your current store: data, URLs, integrations and custom features. You get a written scope, a migration plan and a fixed price.
Export and clean
We export your data, then remove duplicates, fix images and flag incomplete records before anything is imported.
Build on Shopify
We build the theme, navigation, payments, tax or VAT setup and apps on a Shopify store while your current store stays live.
Import and verify
We import products first, then customers, then orders, and check the results against your exports. Staff order emails are switched off during the import.
Redirects and SEO
We load the 301 redirect map, move titles and descriptions, and test the old URLs that matter most before launch.
Go live and support
We switch the domain in a low-traffic window, test checkout live, and watch Search Console and analytics for errors. Our projects include 30 days of post-launch support.
SEO and redirects
Short answer: Shopify's URLs differ from most other platforms, so every old URL that changes needs a 301 redirect, and the redirects must exist before the domain switches. No one can promise rankings stay the same, but this is how you protect them.
- URL structure: Shopify uses fixed paths such as /products/ and /collections/, so most platforms' product and category URLs change and need redirects
- Redirect rules: Shopify's URL redirects can only start from URLs that no longer load a page, and some paths, including /products and /collections, cannot be redirected. Query strings and .html endings may not work as expected. See Shopify's URL redirect guide
- Limit: most plans allow up to 100,000 URL redirects
- Order of work: we upload the redirects before the domain transfer, as Shopify recommends
- After launch: we submit the new sitemap, check Search Console for errors and fix gaps. Google can take from a few days to a few weeks to index a new site
Our Shopify SEO services cover the work after launch.
Setup by market
Short answer: Payments, tax and pay-later options differ by market, so we configure them for where you sell. Shopify Payments is available in the US, UK and UAE but not in India.
- India: Razorpay, Cashfree or PayU for payments, GST-compliant invoicing, cash on delivery checks and carrier apps. Shopify Payments is not available in India
- United States: Shopify Payments, sales tax setup and Shop Pay Installments where you are eligible. Shopify Tax lists the US. See our sales tax and nexus guide and our page for US D2C brands
- United Kingdom: Shopify Payments with Klarna as a local method, VAT invoicing and pay-later options. See our VAT and MTD guide and our page for UK D2C brands
- United Arab Emirates: Shopify Payments, 5% VAT rates and invoices set up with your accountant, and Arabic right-to-left support. See our page for UAE D2C brands
Country availability comes from Shopify's Shopify Payments country list.
Timeline and price
Short answer: We confirm timing and price in a written, fixed-price proposal within 2 working days. Our standard Shopify launch takes 2–3 weeks, and a migration depends on catalog size, order history and custom features.
- What changes the scope: catalog size, years of order history, custom code, subscriptions and the number of apps to replace
- What you get: a fixed price in writing, a mapped redirect plan and 30 days of post-launch support
- How to start: send your store URL for a free audit of your data, SEO risks and custom features
Free migration audit. Share your store URL and we will review your data, URLs and custom features, then tell you honestly what migrating involves. Written report within 2 working days. Request your free audit.
Why Cognito IT
Short answer: We build only on Shopify, we quote a fixed price in writing, and we stay on after launch.
- Shopify-only: we are a Shopify-only D2C agency, and we have built 100+ Shopify stores
- Fixed price: a written proposal within 2 working days
- Support: 30 days of post-launch support on every project
- Any timezone: we work from Whitefield, Bangalore, and calls work in any timezone
- Honest advice: if staying on your current platform is the better call, we will say so
Frequently asked questions
What are Shopify migration services?
They move your store from another platform to Shopify, including products, customers, orders, content and SEO. We also rebuild the theme and set up payments, tax and apps, so the new store works from launch day.
Which platforms do you migrate from?
WooCommerce, Magento, BigCommerce, OpenCart and custom or legacy platforms. If you use something else, send your store URL for a free audit. We check what data can be exported and tell you what is realistic before you commit.
Will I lose data during migration?
We check imported data against your exports, but some items cannot move directly. Shopify cannot migrate customer passwords, and options beyond 3 per product need a workaround. We list these in the audit so you know before launch.
Will migration affect my SEO?
Rankings can move after any migration, and no agency can promise they will not. We reduce the risk by mapping every old URL that changes to a 301 redirect before the domain switch, moving titles and descriptions, and submitting the new sitemap to Google Search Console. Google can take from a few days to a few weeks to reindex a new site.
Does my store go offline during migration?
We build the Shopify store while your current store stays live. The switch happens when your domain points at Shopify, and we plan it for a low-traffic window. Shopify advises disconnecting the domain from your old platform first to avoid certificate errors.
How long does a migration take?
It depends on your catalog size, order history and custom features. Our standard Shopify launch takes 2–3 weeks. For a migration we confirm the timeline in a written, fixed-price proposal within 2 working days of your request.
What does a migration cost?
We quote a fixed price in writing, because the cost depends on your store. Catalog size, order history, custom features and the number of apps to replace all change the scope. Send your store URL for a free audit and a proposal within 2 working days.
Do you migrate stores outside India?
Yes, we migrate stores selling in India, the US, the UK and the UAE. We work from Whitefield, Bangalore, and calls work in any timezone. Each market has its own tax, payment and language setup, which we configure as part of the migration.
Sources
Checked on 13 October 2026. Shopify updates its guides, so we confirm the current steps at the start of each project. We build only on Shopify and do not offer legal or tax advice.
- Shopify Help Center: migrating to Shopify: data types, import order, redirects, domains, indexing
- Shopify Help Center: URL redirects: limits and restrictions
- Shopify Help Center: importing customers: passwords
- Shopify Help Center: importing products by CSV: limits and image URL rules
- Shopify Help Center: Shopify Payments supported countries and Shopify Tax
